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FAQ

Frequently Asked Questions

What is MassageDay Automated Massage?
MassageDay is the first publicly available AI assisted massage device in the US. This revolutionary wellness technology offers high-quality back massage that makes pain relief and relaxation even more accessible. Simulating human touch, iYU’s® skillful technique and therapeutic pressure relieves tension, reduces stress, improves sleep, and enhances overall wellbeing. Selectable massage protocols provide targeted care with an upper/mid or lower back focus.
Is MassageDay AI assisted massage safe?
Utilized in Canada and Europe, MassageDay meets strict European healthcare standards and has safely performed over 8,000 sessions worldwide. Built-in features ensure clients remain safe, including the system’s ability to immediately cease service, lift directly up away from the body and return to the starting position (not in contact with the body or the table). Utilized by surgeons everyday for complicated procedures, MassageDay’s state of the art robotic arm is intricately designed for safe human interaction. Our well trained staff ensures that every session is a comfortable, safe, and remarkable experience.
What are the benefits of AI assisted massage?

MassageDay AI assisted massage offers a range of benefits, including stress reduction, pain relief, improved circulation, muscle relaxation, improved sleep, and enhanced overall well-being.

Will this massage help relive back pain?

Yes, this is a great and customizable therapy for back pain. Selectable protocols are available to target specific areas of the back, providing relief where you need it most.

What can i do during the session if I need assistance?

Clients will be given a call button that allows them to summon the wellness guide at any time.

Can you control the pressure of the massage during the experience?

MassageDay massage includes an easy to use three button remote control that allows the client to increase or decrease pressure as well as start, stop or pause the session at any time. You remain in control at all times, with MassageDay at your service!

How long does a MassageDay massage session last?

During the market launch, clients will be offered a free 20 minute introductory massage. Upon joining as a member, clients gain access to our standard massage session length of 35 minutes.

What shold I wear during a massage session?

MassageDay sessions are performed on the skin. After receiving an orientation from the Wellness Guide, clients will be left alone in the treatment room to undress the upper body and orient on the table. After which the Wellness Guide shall return to assist in starting the session.

Is it adapted for all body types?

The MassageDay system scans each client’s body and adapts the selected massage specifically to their morphology. So whatever your height, weight or body shape, MassageDay creates a session designed just for you.

Do I need to make an appointment in advance?

Yes, you must schedule an appointment in advance to ensure availability. You can book your appointment by phone or through our website.

Is there a minimum age for an AI assisted massage session?

Currently this service is only available for individuals over the age of 18.

Is MassageDay AI assisted massage suitable for pregnant individuals?

Currently it is not recommended for use while pregnant.

Are there contraindications for MassageDay's AI assisted massage?

Individuals with certain medical conditions (e.g., recent surgery, severe cardiovascular issues) should consult with a healthcare professional before receiving an iYU® massage. Our staff will also conduct a pre-screening to ensure safety.

Can I receive MassageDay AI assisted massage therapy if I have specific medical conditions or injuries?

Our clinic’s therapists are trained to accommodate various conditions and can customize your session accordingly. It’s important to inform your wellness guide of any specific medical conditions or injuries beforehand.

Can I receive MassageDay AI assisted massage therapy if I have specific medical conditions or injuries?
Can I specify the type of massage I want with the MassageDay robotic device?

Yes, there are several protocols, including a mix of oil based or dry massage, that you can select from. All protocols include the ability to adjust the massage pressure at any time.

Is MassageDay AI assisted massage covered by health instrance?

Currently iYU’s® services are not covered by insurance, but may be paid for through a Health Savings Account.

What is the cost of a MassageDay AI assisted massage sessiion?

During the market launch we will be providing introductory sessions at no cost to the user. The user will then have an option to be added to the waitlist for memberships to the machine.

Do you offer package deals or memberships for regular clients?

Yes, we offer package deals and membership options for clients who wish to make MassageDay, the AI assisted back massage solution, a regular part of their wellness routine. Please inquire about these options with our front desk or wellness guides.

What can I expect during and after an AI assisted massage session?

During the session, you can expect relaxation and pain relief as the therapeutic pressure and skillful technique releases tension from your body. Accompanied by your choice of music, each massage has a peaceful atmosphere. After your session, you may experience a tranquil state accompanied by improved flexibility, reduced muscle soreness, and an overall sense of well-being.

 

What is the material of the skin?

The material of the skin is medical grade silicone, with a texture and softness specifically designed to feel like human touch.

Will somebody help me set up and get the massage started?

MassageDay massage includes a wellness guide who will set up everything for you, provide guidance on selecting which Massamassage session will best meet your needs, and help you get oriented to the device and its features.

Will I be alone in the room during the massage?

After orienting you to the massage experience, the wellness guide will then exit the room and you can receive your massage in complete privacy.

Can you choose the focus area and intention of the massage?

MassageDay massage allows you to choose an upper/mid or lower back focus as well as a relaxation or pain relief intention (or a mix of both).

Can you change the massage during the session?

Once the massage starts, you cannot change the selected massage protocol. You can, however, always change the pressure as well as start, stop, or pause the session. After your session, your wellness guide will record your feedback to help refine massage protocols selection for future sessions.

What if I fall asleep?

The MassageDay system provides voice prompts at the end of each session to ensure that you are aware your massage has ended.